What about Cancelations, Returns, & Refunds?

Cancelations
If you need to cancel your order, please contact us by email at hello@colormycookie.com on the same calendar day you place the order. Please include your order number and the reason for your cancelation. Unfortunately, we are not able to cancel orders after 11:59 PM on the day the order was placed. 

Returns
Because Color My Cookie is a perishable, edible product we do not accept returns. Should you be dissatisfied with your cookies in any way, please contact us by email at hello@colormycookie.com. We'll get back to you right away! 

Refunds
We do not issue refunds for issues related to shipping delays or missing packages that are declared delivered by the carrier. Please contact us at hello@colormycookie.com about any other concerns related to refunds.